Refund and Returns Policy

At Top Ten View, we stand behind the quality of our products. However, we have a clear return and refund policy.

Eligibility for Return:

• Products must be returned within 3 days of delivery.
• Product must be unused, in original packaging, and in the same condition as received.
• Proof of purchase (order number) is required.

Non-Returnable Items:

• Used or damaged products (after use).
• Products without original packaging.
• Personalized or customized items.
• Open earphones or chargers (for hygiene reasons).

Refund Process:

Once we receive and inspect the returned product, we will process your refund within 5-7 business days. Refunds will be issued through the original payment method or bKash.

How to Return:

• Contact us via WhatsApp or email with your order number.
• Ship the product back to our address.
• Customer is responsible for return shipping cost unless the product is defective.
• Open earphones or chargers (for hygiene reasons).

For any questions, please contact our support team toptenviewbd@gmail.com or +880 1515-219327.